Quotations, Sketches & Designs
The Jolliffe Cake Company offer a bespoke service, giving you, a unique, personal Cake, with great attention to detail, for all your celebrations.
Traditional bakes are also available.
Sketches are made using details, likes, preferences you may have.
The sketches are copyright of The Jolliffe Cake Company and are NOT to be shown to other Cake Makers, this is deemed as an infringement of The Jolliffe Cake Company's intellectual property.
Accepting a Quote & Booking a Date.
Please book a date as soon as possible, there is, currently, 6 weeks lead time on orders, some dates may be available at shorter notice
If your are happy with a quote & design, a 50% deposit is required within 7 days of the quote to secure the date, after this time the date will be offered elsewhere. Unless the date is within 3 weeks, then full payment is required to secure date. No date is secured without a payment.
Remaining payment is due 7 days before the expected date of order.
For Wedding, remaining payment is due one 30 days before Wedding date.
Payment is accepted via Bank Transfer, Card Reader or Cash.
Mail order is also payable via Paypal
No bank details are stored or asked for.
You will be emailed or sent, if not online,an invoice with The Jolliffe Cake Company details for payment.
Receipts are given for deposits, with date of final payment.
Delivery or Collection
Delivery is free with your order, over £15, within an 11 mile radius of RG2 9EJ Each mile after that distance is charged at 28p each way,
Wedding Delivery & Set up is charged at £27.50 within 11 mile radius of RG2 9EJ. each mile after is charged at 28p each way. Further cost applies if collection of hired items needed.
The Jolliffe Cake Company has full insurance for the transportation and delivery of your order.
Collection is available via appointment only, no responsibility is taken after your order leave these premises. All precautions of how to transport your order , safely, is advised. A disclaimer will be signed , stating your are happy with your order and all is correct, before you take your order.
Cancellations & Refunds.
Refunds on deposits are given solely at the discretion of The Jolliffe Cake Company, depending on how much work has been done on your order or how many specific items have been purchased.
Should you have to cancel please notify us as soon as possible.
Cancellations within one week of due date, no refund will be given.
Food Hygiene & Insurances
The Jolliffe Cake Company is a fully registered and insured Business, with full public liability, including events off of premises.
The most stringent processes are used to maintain a very high level of hygiene , ingredients are checked and where possible are locally sourced.
The Jolliffe Cake Company, has been in business since 2012, formally Enjay's Occasions until 2015, same Company & standards just a new name and has maintained its 5* Hygiene Rating with Environmental Health & Licensing Bracknell Forest, West Berkshire, Wokingham.
Allergies & Food Intolerance